Terms and Conditions
Promotional item/s are final sale, they are non-returnable nor exchangeable.
1) Return with e-store credit
Customers are to notify us within 3 calendar days upon receipt of goods for returns. Once return confirmation is given through email, customers must return the item/s within 3 days, and send proof of doing so. APC is not liable for international custom charges for all returns.
An e-store credit note based on the purchased value will be emailed to customer once return is received. E-store credit code cannot be combined with other discount code or on-going promotion and also discount used on previous purchase. E-store credit code has an expiry date of one year.
Eg: Sally bought a blouse for $90 during sale at $50. An e-store credit code of $50 will be issued. This $50 credit note cannot be combined with any promotions regardless of previous or on-going promotion.
The cost of shipping return and for us to send again is the responsibility of the customer. All returned merchandise must be in its original condition and should not be washed or worn and tag attached. Almost Perfect Closet reserves the right to reject exchange for any altered, worn or washed items.
Customers are allow a one to one exchange for the same design or other designs of same value.
3) Rejection of return and exchange
a) APC reserves the right to reject return and exchange of good/s when there are multiple failed deliveries, ie; failed to deliver the shipment due to incorrect addresses, constant failure to contact receiver for prompt delivery.
b) APC warehouse strictly reject returns should customers fail to send back the items and produce proof by emailing tracking details within 3 days.
4) Defective Items
In the rare occasion that you have received either a damaged item please send a snap shot to : firstname.lastname@example.org to arrange for a replacement.
Almost Perfect Closet strictly do not refund for defective item and only replacement for same or different design.
Defects should be reported within 3 calendar days of receipt and sent back on confirmation from APC within 3 days.
5) Order placing
After confirmation of order, changes are not allowed as our warehouse process orders immediately.
Should customer failed to receive their parcel within 5 days as stipulated on the tracking system no return will be allowed.
6) Actual products
Item colors may at times differ from the photograph shown on this site due to contrast and brightness. As we mass produce most of our apparels, the prints on the garment might not always be in the actual position as shown on the picture. In such cases the item will not be considered as defective. Kindly note that measurements are subjected to a +/- 1-3cm allowance. For Jackets and Coats please note that there is a 1-6cm buffers.
Almost Perfect Closet reserves the right to change prices at any time without notice.
Please note that our checkout prices are in US Dollars and your final currency conversion is based entirely on your bank provider.
9) Errors, Inaccuracies & Omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice including after you have submitted your order.